① Acquisition
② New enquiries converted
③ Medication orders
④ Follow-up consultation (28 days)
⑤ Medication reorder
⑥ Patient database
310active
190inactive
Sound familiar?
If you cannot answer these questions, you are not running a leaky bucket. You are running blind. Here is what I find in almost every clinic I audit:
The phone rings, then goes quiet
Most enquiries reply once and disappear. There is no system catching them. They just go somewhere else.
Patients leave the consultation and never order
The doctor prescribed. The patient said yes. Then nothing. The prescription sits there and the revenue never arrives.
28 days passes and nobody notices
The follow-up window closes. The patient moves on. The clinic only notices when the monthly revenue number is lower than expected.
Paying to acquire patients who only come once
You are paying £120-180 to acquire a patient who only comes once. Every patient who does not return makes that acquisition cost worse.
Nobody knows the actual numbers
No rebooking rate. No dropout point. No cost per patient. Without the numbers you cannot see the leaks, and you cannot fix what you cannot see.
I have seen this in every clinic I have worked with. Every single one of these is fixable. Book a call and I will show you exactly where your clinic is leaking and what it would take to stop it.
Pre-fills the sliders with typical bad clinic numbers so you can see the gap
Book a free audit. We will bring the real numbers.
30 minutes. No commitment. No spreadsheet required.
What good looks like
Enquiry to consultation 50-65%
Prescription to medication order 85-95%
Follow-up booking rate 75-85%
Medication reorder rate 80-90%
Cost per new patient under £80
Prescription to medication order 85-95%
Follow-up booking rate 75-85%
Medication reorder rate 80-90%
Cost per new patient under £80
Monthly revenue leaking across all four touchpoints
£0
Adjust the sliders to see your full revenue gap.
Total Monthly Revenue
£0
across all four touchpoints
Cost Per New Patient
N/A
from paid ads
New patients / month
0
booked and prescribed
Follow-ups not booked
0
patients due at 28 days
Patient LTV
£0
12-month value per patient
Inactive patients
0
reactivation opportunity
Revenue across the patient journey
Consultation
£0
First consult revenue per month
Medication
£0
First medication orders per month
Follow-up
£0
Follow-up consult revenue per month
Reorder
£0
Repeat medication orders per month
Revenue leaking at each touchpoint
New patient revenueAll four touchpoints from monthly enquiry funnel
£0
Active patient recurring revenueExisting active patients reordering medication monthly
£0
Lost at medication orderPrescribed but never collected medication.
£0
Lost at follow-up bookingActive patients who never book 28-day follow-up
£0
Lost at reorderHad follow-up but did not reorder medication
£0
Lapsed patient reactivationRecoverable from inactive patients, shown as monthly equivalent
£0
Revenue with leaks fixedAll touchpoints optimised + lapsed reactivated
£0
Diagnosis
Ready to fix the bucket?
ClinicBucket builds the complete system: SMS automation at every touchpoint, Google Ads optimisation, and a sales process built on 12,000-patient data.
Book a free strategy callNo commitment. 30 minutes. We will show you exactly what to fix first.