Get more of the right patients in, more of them booked and fewer of them leaving your clinic. Built by a former Google employee on a system that ran across 12,000+ patients.
The water in the bucket is your patients. The more water in the bucket, the more patients in your clinic.
Lower your CAC and increase patient LTV. LegitScript ready setup, compliant copy, defending your brand name from competitor bidding, and bidding on patient lifetime value, not cheap clicks.
Increase your conversion rate. Speed to lead, recovering patients who stall at the payment screen, and a call structure your team runs the same way every time.
Reduce churn and increase retention. Follow up matched to where each patient is in their journey. Right message, right channel, right moment.
Not sure which one your clinic needs? We'll find out on the call.
Book a 30 minute callWe walk through where your clinic is leaking, using your numbers. You leave knowing your biggest gap, whether or not we work together.
We go through your clinic as a patient would, from first click to repeat script, and mark every leak. You get a prioritised plan: what to fix, how to fix it and what it's worth. Yours to keep.
We build the fixes inside your systems, alongside your team. Tracking goes in first so you can see the change.
We run, measure and improve it each month. Stop any time with 30 days' notice.
We build on the CRM you already run. No new software to buy, no patient data moved elsewhere.
We train your staff to run it. Nothing breaks if we step away.
Every follow up is logged, so you can show how patients are looked after between appointments.
Three years at Google in ads and commerce. Then revenue operations at a 12,000 patient medical cannabis clinic in Australia, where I built the follow up system ClinicBucket runs on.
Now I work with a small number of UK clinics at a time, so each one gets me, not a junior account manager.
Connect on LinkedIn →No. Everything I see in your clinic stays with your clinic, and that's written into our contract before I start. I never share one clinic's numbers, systems or plans with another. Market research only ever appears anonymised and across the whole market.
No. We build systems your team runs. The repetitive chasing gets automated, so your staff spend their time on the patients who need a person. It makes their day easier, not their job smaller.
Most agencies don't know cannabis. It's one of the most restricted things you can market in the UK: prescription only medicines can't be promoted to the public under MHRA rules, the CQC (or HIW in Wales) regulates how your clinic operates, and Google won't run your ads without LegitScript certification and strict healthcare policy compliance. One wrong word in an ad can get the account suspended. You need someone who runs campaigns at agency level and knows these rules inside out. And where an agency stops at the hose, we also fix the opening and the holes, so every pound goes further.
Everything is built for the UK: consent based messaging under GDPR, no product promotion in patient communications, and Google Ads set up for LegitScript certification. Every follow up is logged, so you have a clear record of how patients are looked after.
The patient journey is the same: enquire, book, pay, attend, come back for the next script. Our study of 24 UK clinics found the same leaks here, often worse.
We work inside your existing systems alongside your team, so patient data stays where it is. An NDA is signed before we start.
The one you already have. We build around your setup rather than asking you to switch.
Yes. Google Ads is available on its own, including getting through LegitScript certification.
Setup takes four weeks. Tracking goes in first, so you see the before and after in your own numbers.
It depends on your clinic's size and what needs fixing. You'll get a fixed price after the first call, before anything starts. The audit and fix plan can be bought on its own.
30 minutes on a call. You'll leave with your biggest gap, whether or not we work together.